Apprentice
American Express · Apprenticeship
India
About this opportunity
Apprentice Gurugram, HR, India(Hybrid) Job Description Help customers resolve delinquent balances on Small Business and Consumer accounts. Manage your own portfolio of customer accounts and work toward positive recovery outcomes. Use communication, negotiation, analysis, and problem-solving to understand each customer's situation and recommend appropriate actions. Balance collection results with professional customer experience, integrity & compliance. Responsibilities Collect delinquent b…