Apprentice
American Express · Apprenticeship
India
About this opportunity
Description The Global Customer Research and Solution team is responsible for handling complaints received from Customers and Merchants in a way that is fair, consistent and timely. Additionally, we manage in-depth regulatory claims and requests from customers in respect to RBI Guidelines as well as liaising with the Financial Ombudsman to ensure full transparency and integrity. Our Complaints Analysts are responsible for thoroughly investigating all sides of a complaint, speaking to customers …