Apprentice it support technician

About this opportunity

About the Role Our client is seeking enthusiastic and tech-savvy individuals to join as Apprentice IT Support Technicians in Mahikeng. This apprenticeship program offers a fantastic entry into the IT field, providing comprehensive training in hardware, software, networking, and user support. You will work alongside experienced IT professionals, learning to diagnose and resolve technical issues, manage IT infrastructure, and provide excellent support to end-users. This role is ideal for motivated individuals eager to build a career in technology, gain practical experience, and obtain valuable certifications in a supportive and dynamic environment. Key Responsibilities Provide first-level technical support to users, resolving hardware, software, and network issues. Install, configure, and maintain computer hardware, software, and peripherals. Assist with network setup, troubleshooting, and maintenance tasks. Document technical issues and resolutions clearly and accurately. Monitor IT systems for performance and security issues, escalating problems as needed. Participate actively in training sessions and pursue relevant IT certifications. Requirements A strong interest in information technology and a passion for troubleshooting. Good understanding of computer hardware, operating systems (Windows/mac OS), and basic networking concepts. Excellent communication and customer service skills. Ability to work independently and manage multiple tasks effectively. Willingness to learn ne