Client Services Internship at MiWay (2026/2027)

About this opportunity

MiWay offers an exciting Client Services Internship for 2026/2027, providing a unique opportunity for young, unemployed South African citizens to gain invaluable experience in the fast-paced insurance and financial services industry. This internship is designed to immerse you in the world of customer interaction, developing your communication, problem-solving, and digital support skills. As a Client Services Intern, you will be at the forefront of MiWay's commitment to service excellence, engaging with customers across various digital channels and contributing to a positive client experience. This programme is ideal for individuals passionate about customer satisfaction and eager to build a solid foundation for a successful career in client relationship management within a leading South African insurer. Key Responsibilities • Respond promptly and professionally to inbound customer enquiries across multiple channels, including telephone, email, live chat, and WhatsApp. • Provide accurate, clear, and comprehensive information to clients regarding MiWay's products, services, and operational processes. • Efficiently handle customer interactions, striving for first-contact resolution where possible, and escalating complex issues appropriately. • Maintain MiWay's high service standards, ensuring every customer interaction reflects the company's values and commitment to excellence. • Work diligently to resolve customer queries and complaints, demonstrating empathy and a soluti