Customer Experience Intern

About this opportunity

Teach Me 2 | Remote, South Africa January–April 2027 | Paid training in December 2026 Pay: R6,000 per month full-time, plus performance incentives. December training pay will be confirmed before appointment. Great with people? Put that talent to work. A helpful conversation can turn a stressful day around. As a Customer Experience Intern at Teach Me 2, you’ll help families get the answers and support they need to keep their children’s learning on track. Join a team where you can learn, contribute and build confidence through real experience. You’ll work alongside experienced colleagues, sharpen your problem-solving skills and see the difference your support makes. What you’ll do • Help clients by phone, email and WhatsApp. • Spot urgent requests and connect clients with the right person. • Answer everyday questions about lessons, statements and classroom links. • Take clear messages and arrange callbacks. • Assist with simple scheduling changes. • Keep accurate records so clients receive consistent support. • Work with experienced colleagues to get more complex queries into the right hands. What we’re looking for • Clear, confident spoken and written English. • A warm, friendly manner and a genuine interest in helping people. • Strong listening skills and the ability to stay calm when someone needs support. • Good organisation, attention to detail and reliable follow-through. • Confidence using online systems and working independently. • Curiosity, initiati