International Intern - FOH

About this opportunity

Description Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow. Responsibilities: WHAT YOU'LL DO • International Interns will provide the highest quality of service to the guest, anticipating and exceeding their expectations. • Check the guest in and out efficiently and in a friendly manner. • Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures. • Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings. • Assist in maintaining the cleanliness of the lobby and entrance. • Ensure security and confidentiality of all guest and hotel information. • Effectively respond to and resolve guest concerns or complaints. • Perform other duties as assigned. WHAT YOU'LL BRING • International Interns will have strong communication skills • A passion for customer service • The ability to be flexible and adapt to any situation • A desire to work as part of a team • An outgoing personality with a positive attitude • The ability to stand and move at a fast pace for long period