IT Support Technician Apprentice

About this opportunity

About the Role Our client, a leading technology solutions provider based in **Midrand, Gauteng**, is seeking a motivated and eager IT Support Technician Apprentice to join their dynamic team. This is an exceptional opportunity for an individual passionate about technology to gain hands-on experience in a professional IT environment. You will be exposed to a wide range of IT systems, networks, and user support issues, providing a solid foundation for a career in IT. The role involves working closely with experienced IT professionals who will provide mentorship and guidance throughout your apprenticeship. Our client is committed to fostering talent and offers a structured learning path for successful candidates. This role is based at our client's modern offices in **Midrand, Gauteng**, offering a great working environment and opportunities for growth within the company. You will be an integral part of the IT support desk team, assisting in maintaining the operational efficiency of our client's IT infrastructure. Key Responsibilities Provide first-line technical support to end-users via phone, email, and in-person. Install, configure, and maintain hardware and software applications. Troubleshoot and resolve technical issues related to computers, printers, and network connectivity. Assist with the setup and configuration of new user accounts and equipment. Perform routine system checks and maintenance tasks. Document IT support requests and resolutions accurately in the ticketing