Job: graduate internship programme

About this opportunity

AVBOB Mutual Assurance Society invites unemployed South African graduates between the ages of 18-35 to apply for the 2024/25, twelve months Internship Programme. Responsibilities Deliver a positive and professional client service experience to branch customers Manage client inquiries at branches and documenting activities and outcomes Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner Provide clients with technical assistance on products and services offered by AVBOB Member Value Build positive client relations by checking in regularly and following up on active processes Maintain client records and documenting processes Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps Keep an eye on emerging trends in client services and assist the team in leveraging these trends Qualifications BSc Information Systems Degree Marketing Management Degree Business Administration Degree Finance Accounting Economics Hiring organization AVBOB Mutual Assurance Employment Type: internship Job Location: Cape Town, Western Cape, South Africa GRADUATE INTERNSHIP PROGRAMME FOR INNOVATION AND COLLABORATION (X2) #J-18808-Ljbffr