Operations Intern

About this opportunity

About Pool Academy Aquatics Pool Academy Aquatics is an international aquatics coaching and training franchise headquartered in Durban, South Africa, with operations across South Africa, the United Arab Emirates, India, and the United Kingdom. We are now recruiting exceptional interns to join our 12-month structured leadership programme, working directly with the Global CEO. The Role As the Global Operations Intern, you will be the operational architect of Pool Academy Aquatics. You will document the systems, SOPs, and franchisee playbooks that allow our brand to scale from a regional aquatics business into a global franchise. This role works hand-in-hand with the Global CEO on the most strategically important workstreams: franchisee onboarding, course delivery, and the building of operational standards that will define our next decade of growth. Working Hours • Monday to Friday: 9:00am – 6:00pm (South Africa time) • Saturday: 8:00am – 2:00pm • Sundays off Key Responsibilities • Document Standard Operating Procedures (SOPs) across all four countries in Notion • Coordinate coach scheduling across all branches in collaboration with the Country Admin Interns • Manage logistics and enrolment for the ASCA and PAT international training courses • Lead franchisee onboarding for current franchise branches and any future master franchisees • Coordinate the PAT International Administrator and Manager Course pathway for the intern cohort • Build and maintain the franchisee