Programs Optimization Intern, South Africa

About this opportunity

Description Job Location: Johannesburg, South Africa About the role: The Program Optimization Intern at Sun King will assist with various tasks related to Inverter Sales, customer payments, and tracking processes. This role will involve working closely with sales teams, Finance, and other internal stakeholders to ensure smooth operations and accurate financial management. The ideal candidate should be highly organized, analytical, and capable of addressing operational challenges effectively. What you would be expected to do: Sales Support: • Perform Inverter sales payment verification, customer debit order onboarding & enrollment • Assist in processing customer payment confirmations and ensuring successful onboarding of debit orders • Coordination with sales team to ensure timely enrollment of new customers and payment enrollment • Assist in sales payment allocation (ie ensuring payments are made to the correct and corresponding customer accounts) • Work closely with closely with sales management team to ensure compliance with defined sales process Monitoring of Sales and Payment processes: • Monitoring of Sales Tracker to ensure all transactions, payments and performance metrics are accurate and up-to-date • Support Sale teams in accurate and timely data tracking to ensure efficient and timely sales to be conducted Agent Relations: • Act as a point of contact for resolving any incentive-related issues or queries raised by agents • Ensure timely resolutions to