Tracker Control Centre Learnership 2026 12 Months Gauteng Opportunity with Stipend

About this opportunity

About the Tracker Connect Learnership Programme Tracker Connect is inviting applications from unemployed South African youth for its Call Centre / Control Centre Learnership Programme in Gauteng. This 12 month learnership offers an exciting opportunity for young people who are passionate about customer service and want to develop their communication, problem-solving and professional skills. Successful candidates will be placed within Tracker's Customer Experience and 24 Hour Critical Services Control Centres, where they will gain valuable workplace exposure and practical experience in customer engagement, sales support, communication, business systems and customer relationship management. The programme combines structured theoretical learning with practical workplace experience, helping participants develop the knowledge and skills needed to improve their future employment prospects. Learnership Overview The programme is a full qualification consisting of structured unit standard-based learning combined with practical workplace experience, totalling 132 credits. Upon completion, learners will have developed competencies in customer service, customer information management, communication, sales support, business systems and problem-solving. Key Learning Areas and Responsibilities During the learnership, successful candidates will develop the ability to: Provide effective first-contact customer support and resolve customer enquiries. Capture, maintain and update customer inform