Trainee IT Support Manager
Shoprite Group · Trainee Programme
Durban, eThekwini
About this opportunity
Purpose of the Job The purpose of the Trainee IT Support Manager is to provide technical assistance and support to end-users ( franchisees and instore staff ) and the IT Support Manager. This role involves troubleshooting hardware and software issues, assisting with system configurations, escalating issues and queries to the necessary 3rd Parties if required. This role is often the first point of contact for IT-related issues and is responsible for delivering timely and high-quality support. Jo…